A public status page is being set up at status.kskillms.org. It will show real-time uptime for the API, the workspace UI, live classes, payments, and outbound email, with a 90-day history and subscribable incident updates.
While the public status page is being provisioned, please contact support if you suspect an outage:
- Email [email protected] — monitored during business hours (Mon–Fri, 9am–6pm MYT).
- For urgent security or availability incidents, use [email protected].
- Or use the contact page.
Post-incident reports for material outages will be published on the status page (and, for enterprise customers, delivered directly) within 5 business days of resolution.